Last updated: January 2026
KaixinVPN is committed to collecting the absolute minimum information required to provide our service. This includes: the email address you provide at registration (used for account authentication and communications) and information required for payment processing. We do not collect your browsing history, DNS queries, connection timestamps, IP addresses or any information that identifies your network activity.
KaixinVPN operates a strict zero-logs policy. This means we do not log, store, or process: websites or services you visit, content you transmit, your real IP address, your assigned VPN server IP, your connection times or duration, or the volume of data you transfer. This policy ensures that even if legally compelled, we have no user activity data to provide.
Our website uses strictly necessary cookies to ensure core functionality including session management and security verification. We do not use tracking cookies or third-party advertising cookies. You can manage cookie preferences through your browser settings.
We apply industry-standard security measures to protect your personal information, including TLS-encrypted transmission, secure data storage practices and regular security audits. Only authorised personnel may access user data, strictly limited to what is necessary to provide the service.
KaixinVPN does not sell, rent or disclose your personal information to third parties, except: with your explicit consent; to comply with a legal obligation (only where explicitly required by applicable law in the relevant jurisdiction); or to protect the legitimate interests of KaixinVPN or its users. Because of our zero-logs policy, even under legal compulsion we have no user activity data available to provide.
You have the following rights regarding your personal data: access (to know what information we hold about you), rectification (to correct inaccurate information), erasure (to request deletion of your account and associated data), and data portability (to receive your data in a usable format). To exercise any of these rights, please contact us through our support channels.
We may update this Privacy Policy from time to time to reflect changes to our service or regulatory requirements. We will notify registered users by email of any material changes. Continued use of our service after a change constitutes your acceptance of the updated policy.